Privacy Policy

Last Updated: 6/2/2025

1. Information We Collect

We collect:

-Client Data:

Business name, contact info, payment details, call recordings (for AI training), and marketing materials (logos, scripts).

-End-User Data:

Names, phone numbers, and appointment details captured by your AI voice agents.

-Automated Data:

Website cookies, IP addresses, and usage analytics (via tools like Google Analytics).

2. How We Use Data

-To Provide Services:

Deploy AI agents, build websites/funnels, and manage campaigns.

-For Improvement:

Anonymized data trains our AI models (e.g., better call responses).

-For Marketing:

Send service updates/promos (opt-out anytime).

3. Data Sharing & Disclosure

We never sell data. Limited sharing with:

-Payment Processors(Stripe, etc...).

-Hosting Providers(AWS, GoHighLevel, etc...).

-Legal Compliance:

If required by law (e.g., subpoenas).

4. Data Security

-Encryption:

SSL for websites, AES-256 for stored data.

-Access Controls:

Staff only access necessary data.

5. User Rights

Clients/end-users can:

-Request Access to their data.

-Delete Data (unless legally required to retain).

-Opt Out of marketing emails.

6. AI & Call Recordings

-Client Responsibility:

Inform customers calls may be recorded/AI-managed (e.g., "This call uses AI for booking").

-Storage:

Recordings deleted after 90 days unless retained for training (anonymized).

7. Children’s Privacy

We do not target or collect data from minors (<13 years old).

8. Policy Updates

Changes posted on our website with 30-day notice.

9. Contact Us

Email
[[email protected]]

for data requests or questions.

Client agrees to notify end-users that calls may be processed by AI (e.g., via voicemail greeting or website disclaimer). Mega Vega Ventures is not liable for client’s failure to comply.